We went for pizza dinner the other night at Pizza Hut, Jalan Song. It was such a lousy experience! No wonder so many people complained about this outlet.
We ordered Pizza Hut Cheesy Lava Dip and guess what? They didn’t tell us anything when we ordered. They didn’t tell us Revive was out of stock, they gave us Pepsi. Fine… It’s just soft drinks.
Then the soup was warm not hot. Very diluted too.
Next, the pizza, do you notice something missing? The lava dip!!! We asked them about it, they told us it’s out of stock. We’re paying for this “special” pizza, so it cost more yet we’re getting the “normal” pizza!
After that, this one… The breadstic. -.-” They just cut up the bread that they used for garlic bread and served it to us like that, so hideous! They didn’t say anything about it too. We took a peek at other tables and everyone suffered the same fate.
What kind of service is this? You should tell us when we ordered or at least offer some compensation rather than just kept quiet about it until we asked. Then, when we asked, you did not bother to provide any compensation especially the missing lava dip and it’s not cheap I tell you!
All I can say is that, avoid this outlet. Lousy one. The last time we were there, they had some of their stuffs out of stock also but that was years back. They didn’t improve until now. WOW! How “good” is that?