I subscribed to a new web hosting back in May 2022. It took me months to scout around for the one. In the end, I decided to sign up with Hostinger. All the transfers and setup were smooth sailing. I officially move my blog here in June 2022.
Throughout the setting up, I only encountered one issue and it was fixed promptly. It’s actually not really a big problem and not their problem too. It is simply having one link not updated as the database was copied from the previous server. All I need to do was to change the link manually in PhpMyAdmin which I totally forgot. Fortunately, the support was helpful. They helped me with it. It was done promptly even though it was already midnight.
The communication was easy. While I was waiting, they had a shift changed and I was informed of it. When the new support took over, I didn’t even need to repeat the problem. It was handover properly. They knew what was going on. Then, they gave me two options. One way was that they guide me through it while another was to let them do it. I told them I need to go off and couldn’t go through the fix with them as it is late already. They assured me that they will fix it and update me via my email.
When I woke up in the morning, it was fixed. They even sent a copy of the chat and what they had done to fix the issue. The support was phenomenal! I’m impressed.
I highly recommend Hostinger if you are looking for new hosting to move to.